Tashikin Privacy Policy

Who we are

Tashikin (“Tashikin” or “we”) respects your privacy and is committed to protecting it. This privacy policy describes the information we may collect about you, how we use and share that information, how we protect that information, and what choices you have about how that information is used. At Tashikin, we want you to feel as comfortable as possible visiting our website and using our services.

This privacy policy describes our practices for collecting information when you:

Visit this website (www.tashikin.com) or other websites owned, maintained, or controlled by Tashikin;
View or click on any of our online content, or interact with our website's chatbot;
Receive or respond to our emails or other electronic communications;
Interact with us on our social media pages, channels, or websites;
Create an account or otherwise register for or purchase services;
Fill out surveys, complete questionnaires or quizzes, or participate in promotions, giveaways, or sweepstakes, or apply for scholarships;
Purchase products from us or a party transacting with us;
Use software applications that we provide on computers or mobile devices;
Interact with us offline, such as during on-site visits or by attending events or conferences in person or virtually.

We collectively refer to the above as "services".

The service is controlled and operated by us from the United States and is not intended to subject us to the laws or jurisdiction of any state, country, or region other than the United States.

This privacy policy does not cover the privacy practices of third parties that we do not own or control. We may provide third-party content or links to third-party websites or applications, but the inclusion of a link in the service does not imply endorsement of the linked site or service by us or our affiliates. When you interact with third parties, you should also read the privacy policies and terms of service of such third parties to ensure that you understand how they collect and share information about you.

Furthermore, we are not responsible for the information collection, use, disclosure, or security policies or practices of other organizations, such as Facebook, Apple, Google, Microsoft, RIM, or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider, or device manufacturer, including any personal information you disclose to other organizations through or in connection with our mobile applications or our social media pages.

What information we collect

The types of personal information we collect vary depending on the services provided. Personal information is information that identifies you personally or relates to an identifiable individual. During the service, we may collect personal information, including name, home and mobile phone number, postal address, email address, payment card and third-party payment service information, and photos and videos.

Unless specifically requested, we ask that you do not send to us or disclose any sensitive personal information (e.g., information relating to racial or ethnic origin, political opinions, religion or other beliefs, health, biometric or genetic characteristics, criminal background).

How we collect information

We collect personal information directly from you through the services we provide. For example, when you register on our website, you may provide your contact information to receive information about our products or purchase our products.

In addition, we may indirectly collect information about you through your use of the service. For example, we may track information that your browser automatically provides to us, including, but not limited to, your Media Access Control (MAC) address, computer type (Windows or Mac), screen resolution, operating system name and version, device manufacturer and model, language, the website you came from (called the referring URL), the type of browser you use, your location, mobile carrier, connection type, time and date of access, and other information collected/used through cookies. See the section below on the use of cookies and other similar technologies for more information.

We may also use information obtained from other sources, such as public databases and social media platforms, and information provided to us by third parties to use or supplement the personal information we have about you. For example, we may collect information from other sources to verify the license status and identity of veterinarians or other animal healthcare professionals registered on our website.

If you submit any personal information of another person to us, such as personal information related to our Tell-A-Friend referral feature, you represent that you have the authority to do so and allow us to use the information in accordance with this Privacy Policy.

How we use information

We may use the personal information we collect for legitimate business purposes, including:

Developing, operating, promoting, improving, and marketing our products and services or other products or services related to animal health;
Connecting you with third parties;
Processing purchases and other transactions;
Providing, improving, developing, and operating our services, including our website and chatbot:
Responding to your requests, inquiries, or complaints;
Communicating with you;
Preventing, detecting, and investigating crime, including fraud;
Complying with legal and regulatory requirements, legal process, contractual obligations, and our policies;
Conducting surveys, research, and data analysis;
Providing you with tailored content, marketing, and promotional information;
Enabling you to manage your preferences, including but not limited to the ability to opt out;
Establishing and defending legal rights, protecting our operations, and seeking available remedies;
Conducting a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets;
Verifying your identity.

We may also use personal information for any other purpose disclosed at the time we collect your information.

We may also aggregate or de-identify the personal information you provide and use it for any purpose, including product and service development and improvement activities and market analysis. Aggregated or de-identified information no longer identifies you or any other individual.

How we share information

We may share the personal information we collect with:

Our affiliates for the purposes described in this privacy policy;
Third-party service providers/suppliers to facilitate the services they provide to us, such as marketing, advertising, market research, website hosting, data analysis, payment processing, information technology and related infrastructure provision, chatbot functionality (including by storing chat logs and providing tools that enable us to analyze your interactions on our website), customer service, email sending, auditing, and other services;
Third parties or affiliates in connection with a corporate transaction, such as a sale, merger, or consolidation of Tashikin's business;
Third parties for other legal reasons, such as enforcing our terms and conditions or protecting the rights, privacy, safety, or property of us and/or our affiliates, you, or others;
Government or other public authorities (including regulatory and law enforcement authorities) as permitted or required by law, regulation, or court order; and
Your veterinarian or other animal health professional.

We will limit the sharing of your personal information where appropriate and legally required.

We may also disclose aggregated or de-identified information to third parties for any purpose that does not identify an individual.

Use of Cookies and Other Similar Technologies

Cookies

This website is monitored by one or more third-party monitoring software (collectively, "Cookies") and may capture information about your visit, which will help us improve the quality of our services. Cookies allow us to collect information such as browser type, time spent on the service, pages visited, content you view, click on, or share, click-stream patterns, and length of time spent on the website, as well as searches you conduct and your usage of the chatbot, language preferences, and other traffic data. We and our service providers use this information for security purposes, to facilitate navigation, display information more effectively, and personalize your experience. We also collect statistical information about service usage in order to continuously improve its design and functionality, understand how it is used, and assist us in resolving issues regarding the service. Cookies also allow us to select the advertisements or offers that are most likely to appeal to you and display them when you visit the website. We may also use cookies or other technologies in online advertising to track responses to our ads. We do not currently respond to browsers' "Do Not Track" signals.

If you do not want information to be collected through the use of cookies, most browsers allow you to automatically decline cookies, or to choose to decline or accept specific cookies (or cookies) from a particular website. You may also want to refer tohttp://www.allaboutcookies.org/manage-cookies/index.html. However, if you do not accept cookies, you may experience some inconvenience when using the service. You may also not receive advertising or other offers from us that are relevant to your interests and needs.

Chat function

When you interact with the chatbot on our website, we collect usage information related to your chatbot interactions, such as the content you view, click on, or share through the chat function.

Your use of our mobile application

When you download and use our mobile application, we and our service providers may track and collect application usage data, such as the date and time the application on your device accesses our servers, and information and files downloaded to the application based on your device ID.

Pixel Tags

Pixel tags (also known as web beacons and clear GIFs) may be used to track the behavior of service users, measure the success of our marketing campaigns, and compile statistics about service usage and response rates.

Analytics

We use Google Analytics, which uses cookies and similar technologies to collect and analyze information about your use of the service and report on activities and trends. This service may also collect information about the use of other websites, applications, and online resources. You can learn about Google's practices by going tohttps://policies.google.com/technologies/partner-sitesand exercise the opt-out provided by Google by downloading the Google Analytics opt-out browser add-on, available athttps://tools.google.com/dlpage/gaoptout.

Invisible reCAPTCHA

We use Google's invisible reCAPTCHA application in Google services to prevent spam and other automated abuse. The reCAPTCHA tool may use cookies and other information on the page, such as IP address, date, time, language, screen size and resolution, and mouse movements. Use of the reCAPTCHA service and processing of any information collected through the service is subject to Google's applicable privacy policy (seehttps://policies.google.com/privacy) and Google's Terms of Service (seehttps://policies.google.com/terms?hl=en).

IP address

Your IP address is a number that is automatically assigned to your computer by your Internet service provider. An IP address is identified and automatically logged in our server log files whenever a user accesses the service, along with the time of the visit and the pages visited. We use IP addresses for purposes such as calculating usage levels, diagnosing server problems, and administering the service. We may also derive your approximate location from your IP address.

Physical location

We may collect the physical location of your device by using methods such as satellites, cell towers, or Wi-Fi signals. We may use your device's physical location to provide you with location-based personalized services and content. We may also share the physical location of your device, along with information about the advertisements you view and other information we collect, with our marketing partners to enable them to provide you with more personalized content and study the effectiveness of advertising campaigns. In some cases, you may be allowed to allow or deny such use and/or sharing of your device location, but if you do so, we and/or our marketing partners may not be able to provide you with applicable personalized services and content.

How we protect your information

We seek to use reasonable administrative, technical, and physical safeguards and other security measures to protect personal information within our organization against increasing threats. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. Therefore, we encourage you to take all precautions when using the Internet and any other links to protect your information. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately in accordance with the contact information provided below.

Your privacy choices

You may choose to receive periodic informational/promotional/marketing emails from Tashikin and third parties working with Tashikin. To unsubscribe or opt out of receiving any information/promotional materials, please follow the instructions in the email (e.g., click the unsubscribe link) or the instructions included in each program we send you. Please note that if you choose not to receive promotional emails from us, we may still send you important administrative messages, which you cannot opt out of.

If you would like to request deletion of your personal information, please submit your request here. If you are a resident of California or Texas, please see our California and Texas Privacy Disclosures for more information on how to exercise your privacy choices. To protect your security, we may need to verify your identity before implementing your request. We will respond to your request in accordance with applicable law. For contact information, please visit our websitewww.tashikin.comOr send an email to[email protected].