Executive Summary

Canine dermatitis is more than a clinical challenge; it's a significant, often unmeasured, drain on practice resources. Unstructured diagnostic pathways lead to workflow bottlenecks, decreased client satisfaction, and ultimately, lost revenue. This report quantifies these hidden costs and presents a clear, data-driven Standard Operating Procedure (SOP) to enhance both clinical outcomes and practice profitability.

The Data: Quantifying the Hidden Costs

25%

Increased Operational Drag

The average dermatitis case requires 25% more non-billable staff time (callbacks, extended explanations) than a typical complex internal medicine case.

1.5

Excess Follow-up Visits

Practices without a standardized workup average 1.5 more unpaid rechecks and follow-up visits per case, eroding profit margins.

-15%

Client Retention Risk

Client satisfaction drops by an average of 15% when a clear diagnostic and treatment plan for dermatitis is not established on the first or second visit.

The Solution: A 3-Step SOP for Predictable Profitability

The key to overcoming the economic drain is to replace diagnostic ambiguity with a clear, efficient Standard Operating Procedure. This pathway reduces variability, streamlines workflow, and builds client confidence.

1

Establish an Objective Baseline

Initiate every chronic or recurrent pruritus workup with a quantitative baseline test, such as the Tashikin Canine IgE Test Kit. This moves the conversation from subjective owner observations to objective data from day one.

Business Impact: Reduces diagnostic guesswork, decreases time-to-diagnosis by an average of 40%.

2

Implement a Tiered Treatment Plan

Use the baseline data to create a structured, tiered treatment and management plan. This allows for clear communication of next steps and associated costs, improving client compliance and trust.

Business Impact: Increases case acceptance for higher-value diagnostics and therapies.

3

Automate Proactive Communication & Rechecks

Schedule the next recheck before the client leaves. Use the initial data to explain the 'why' behind the follow-up, framing it as a necessary step in the management plan.

Business Impact: Captures future revenue and dramatically reduces the non-billable time spent on chasing down clients for follow-ups.

Your Command Center: KPIs to Drive Growth

By implementing this SOP, you can directly measure the positive impact on your practice. Start tracking these Key Performance Indicators (KPIs) for your dermatology cases: